Benchmarking staff performance how staff departments can enhance their value to the customer

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Bibliographic Details
Main Author:	Fitz-enz, Jac
Format:	Book
Published:	San Francisco Jossey-Bass Publishers 1993
Series:	Jossey-Bass management series
Subjects:	Organizational effectiveness Line and staff organization Benchmarking (Management)
Online Access:	Click Here to View Status and Holdings.
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MARC


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040	#	#	\|a DLC \|d ITMB
090	0	0	\|a HD58.9 \|b .F58 1993
100	1	#	\|a Fitz-enz, Jac
245	1	0	\|a Benchmarking staff performance \|b how staff departments can enhance their value to the customer
260	#	#	\|a San Francisco \|b Jossey-Bass Publishers \|c 1993
300	#	#	\|a xviii, 218 p. \|b ill. \|c 24 cm
490	1	#	\|a Jossey-Bass management series
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Organizational effectiveness
650	#	0	\|a Line and staff organization
650	#	0	\|a Benchmarking (Management)
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=117781
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