Benchmarking staff performance how staff departments can enhance their value to the customer

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Bibliographic Details
Main Author:	Fitz-enz, Jac
Format:	Book
Published:	San Francisco Jossey-Bass Publishers 1993
Series:	Jossey-Bass management series
Subjects:	Organizational effectiveness Line and staff organization Benchmarking (Management)
Online Access:	Click Here to View Status and Holdings.
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