Benchmarking staff performance how staff departments can enhance their value to the customer
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Main Author: | |
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Format: | Book |
Published: |
San Francisco
Jossey-Bass Publishers
1993
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Series: | Jossey-Bass management series
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Physical Description: | xviii, 218 p. ill. 24 cm |
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Bibliography: | Includes bibliographical references and index |
ISBN: | 1555425739 |