ISO 9000 and the service sector a critical interpretation of the 1994 revisions

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Bibliographic Details
Main Author:	Lamprecht, James L. 1947-
Format:	Unknown
Published:	Milwaukee, Wis. ASQC Quality Press 1994
Subjects:	Service industries > Quality control Quality assurance > Management Quality control > Management
Online Access:	Click Here to View Status and Holdings.
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MARC


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090	0	0	\|a HD9980.5 \|b .L3 1994
100	1	#	\|a Lamprecht, James L. \|c 1947-
245	1	1	\|a ISO 9000 and the service sector \|b a critical interpretation of the 1994 revisions \|c James L. Lamprecht
260	#	#	\|a Milwaukee, Wis. \|b ASQC Quality Press \|c 1994
300	#	#	\|a xx, 265 p. \|b ill. \|c 24 cm
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Service industries \|x Quality control
650	#	0	\|a Quality assurance \|x Management
650	#	0	\|a Quality control \|x Management
740	1	#	\|a ISO nine thousand and the service sector
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=104631
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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