ISO 9000 and the service sector a critical interpretation of the 1994 revisions

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Bibliographic Details
Main Author:	Lamprecht, James L. 1947-
Format:	Unknown
Published:	Milwaukee, Wis. ASQC Quality Press 1994
Subjects:	Service industries > Quality control Quality assurance > Management Quality control > Management
Online Access:	Click Here to View Status and Holdings.
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