ISO 9000 and the service sector a critical interpretation of the 1994 revisions
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| Format: | Unknown |
| Published: |
Milwaukee, Wis.
ASQC Quality Press
1994
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| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xx, 265 p. ill. 24 cm |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0873893131 |
ISO 9000 PREPARING FOR REGISTRATION 
Implementing the ISO 9000 series 
The SAGE Encyclopedia of Quality and the Service Economy