The basics of library-based user services
This book puts the user at the centre of library activities. The nature of the service process is examined, and the differences between library-based services and other types of information/document supply services is explained. Each aspect of service is examined in chapters on stock, service develo...
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Main Author: | Whittaker, Kenneth (Author) |
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Format: | Book |
Language: | English |
Published: |
London
Library Association
1993
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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