The basics of library-based user services

This book puts the user at the centre of library activities. The nature of the service process is examined, and the differences between library-based services and other types of information/document supply services is explained. Each aspect of service is examined in chapters on stock, service develo...

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Bibliographic Details
Main Author: Whittaker, Kenneth (Author)
Format: Unknown
Language:English
Published: London Library Association 1993
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