Empathy selling the powerful new sales technique for the 1990's

The concept of empathy selling is simple and systematic. Instinct is not infallible and the professional salesperson needs a technique that leaves little to chance. This guide shows salespeople how to analyze buyers' personalities, discover hidden intentions, adapt sales techniques to suit diff...

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Bibliographic Details
Main Author: Golis, Christopher C (Author)
Format: Book
Published: London Kogan Page 1992
©1991
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Online Access:Click Here to View Status and Holdings.
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020 # # |a 074940888X  |q paperback 
040 # # |a UiTM  |b eng  |c UiTM  |e rda 
090 0 0 |a HF5438.25  |b .G643 1992 
100 1 # |a Golis, Christopher C  |e author 
245 1 1 |a Empathy selling  |b the powerful new sales technique for the 1990's  |c Christopher C. Golis 
264 # 1 |a London  |b Kogan Page  |c 1992 
264 # 1 |c ©1991 
300 # # |a vii, 143 pages  |b illustrations  |c 22 cm 
336 # # |a text  |2 rdacontent 
337 # # |a unmediated  |2 rdamedia 
338 # # |a volume  |2 rdacarrier 
504 # # |a Includes bibliographical references (page 136) and index 
520 # # |a The concept of empathy selling is simple and systematic. Instinct is not infallible and the professional salesperson needs a technique that leaves little to chance. This guide shows salespeople how to analyze buyers' personalities, discover hidden intentions, adapt sales techniques to suit different personalities, close more sales, increase customers and increase customer satisfaction. 
650 # 0 |a Selling 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=085535 
964 # # |c BOK  |d 01