Empathy selling the powerful new sales technique for the 1990's
The concept of empathy selling is simple and systematic. Instinct is not infallible and the professional salesperson needs a technique that leaves little to chance. This guide shows salespeople how to analyze buyers' personalities, discover hidden intentions, adapt sales techniques to suit diff...
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| Main Author: | |
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| Format: | Book |
| Published: |
London
Kogan Page
1992
©1991 |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Summary: | The concept of empathy selling is simple and systematic. Instinct is not infallible and the professional salesperson needs a technique that leaves little to chance. This guide shows salespeople how to analyze buyers' personalities, discover hidden intentions, adapt sales techniques to suit different personalities, close more sales, increase customers and increase customer satisfaction. |
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| Physical Description: | vii, 143 pages illustrations 22 cm |
| Bibliography: | Includes bibliographical references (page 136) and index |
| ISBN: | 074940888X |
Strategic selling Secrets of the complex sale