Handling Conflict and Negotiation

Handling Conflict and Negotiation

This guide takes managers through a number of scenarios designed to help them to cope with potential points of tension and conflict. It provides advice on promoting a healthy working climate, controlling emotions, intervening in disputes, settling conflicts and gaining the respect of staff.

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Bibliographic Details
Format: Book
Language:English
Published: London Kogan Page 1993
©1992
Series:Management action guides
Subjects:
Negotiation
Conflict management
Management
Online Access:Click Here to View Status and Holdings.
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