Service management effectiveness balancing strategy, organization and human resources, operations, and marketing
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Main Author: | Bowen, David Earl |
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Other Authors: | Cummings, Thomas G, Chase, Richard B |
Format: | Book |
Published: |
San Francisco
Jossey-Bass
1990
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Edition: | 1st ed |
Series: | The Jossey-Bass management series
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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