Service management effectiveness balancing strategy, organization and human resources, operations, and marketing

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Bibliographic Details
Main Author:	Bowen, David Earl
Other Authors:	Cummings, Thomas G, Chase, Richard B
Format:	Book
Published:	San Francisco Jossey-Bass 1990
Edition:	1st ed
Series:	The Jossey-Bass management series
Subjects:	Service industries > Management
Online Access:	Click Here to View Status and Holdings.
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