Service management effectiveness balancing strategy, organization and human resources, operations, and marketing
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | , |
| Format: | Unknown |
| Published: |
San Francisco
Jossey-Bass
1990
|
| Edition: | 1st ed |
| Series: | The Jossey-Bass management series
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag | Physical Description: | xxxviii, 414 p. ill. 24 cm |
|---|---|
| Bibliography: | Includes bibliographical references and indexes. |
| ISBN: | 1555422225 |
Managing services marketing, operations, and human resources 
Service management operations, strategy, and information technology