Total Quality Control
Armand Feigenbaum saw it coming. Forty years ago, Total Quality Control predicted the instrumental role that quality issues were to play in customer satisfaction, and hence, in ultimate business success. The book became an instant classic, and with each succedding edition, it has continued making a...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York
McGraw-Hill
1983
©1983 |
| Edition: | 3rd ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Summary: | Armand Feigenbaum saw it coming. Forty years ago, Total Quality Control predicted the instrumental role that quality issues were to play in customer satisfaction, and hence, in ultimate business success. The book became an instant classic, and with each succedding edition, it has continued making a significant impact on the way every kind of organization is managed in every corner of the globe. |
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| Physical Description: | xxvii, 851 pages illustrations 25 cm |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 0070203539 |
Total quality control engineering and management