Total Quality Control
Armand Feigenbaum saw it coming. Forty years ago, Total Quality Control predicted the instrumental role that quality issues were to play in customer satisfaction, and hence, in ultimate business success. The book became an instant classic, and with each succedding edition, it has continued making a...
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York
McGraw-Hill
1983
©1983 |
| Edition: | 3rd ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Total quality control engineering and management