Search Results - Spector, Robert

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  1. 1
    Amazon -com get big past

    Amazon -com get big past by Spector, Robert

    Published 2000
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  2. 2
    The Nordstrom way to customer service excellence a handbook for implementing great service in your organization

    The Nordstrom way to customer service excellence a handbook for implementing great service in your organization by Spector, Robert

    Published 2005
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  3. 3
    Category killers the retail revolution and its impact on consumer culture

    Category killers the retail revolution and its impact on consumer culture by Spector, Robert 1947-

    Published 2005
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  4. 4
    Anytime, anywhere how the best bricks-and-clicks businesses deliver seamless service to their customers

    Anytime, anywhere how the best bricks-and-clicks businesses deliver seamless service to their customers by Spector, Robert 1947-

    Published 2002
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