Search Results - Plowman, Brian

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    High value, low cost how to create profitable customer delight

    High value, low cost how to create profitable customer delight by Plowman, Brian

    Published 1994
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    Activity based management improving processes and profitability

    Activity based management improving processes and profitability by Plowman, Brian

    Published 2001
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  3. 3
    Quality management handbook

    Quality management handbook

    Published 1992
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