Search Results - Normann, Richard 1943-

Richard Normann

Richard Normann (Finland, 1943 - Paris, November 18, 2003) was a Swedish management consultant and researcher early in the development of theories of service management, interactive strategy, and offerings. Provided by Wikipedia
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    DESIGNING INTERACTIVE STRATEGY From Value Chain to Value Constellation

    DESIGNING INTERACTIVE STRATEGY From Value Chain to Value Constellation by Normann, Richard 1943-

    Published 1994
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    Manuscript Book

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    Service Management strategy and leadership in services business

    Service Management strategy and leadership in services business by Normann, Richard 1943-

    Published 1991
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    Unknown

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