Search Results - Heaton, Cherrill P.

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  1. 1
    principles of management a decision-making approach

    principles of management a decision-making approach by Ford, Robert Clayton 1945-

    Published 1980
    Other Authors: “…Heaton, Cherrill P…”
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  2. 2
    Managing the guest experience in hospitality

    Managing the guest experience in hospitality by Ford, Robert C. 1945- Robert Clayton

    Published 2000
    Other Authors: “…Heaton, Cherrill P.…”
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    Organization theory an integrative approach

    Organization theory an integrative approach by Ford, Robert Clayton 1945-

    Published 1988
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    MANAGING QUALITY SERVICE IN HOSPITALITY how organizations achieve excellence in the guest experience

    MANAGING QUALITY SERVICE IN HOSPITALITY how organizations achieve excellence in the guest experience by Ford, Robert C.

    Published 2012
    Other Authors: “…Heaton, Cherrill P…”
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