Agents of change managing the introduction of automated tools

Targets human factors and how they affect the implementation of any kind of automation in the information system environment. Includes discussion of: accurately portraying the apparent whimsy of upper management; tactics, strategy negotiation, and politics.

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Bibliographic Details
Main Author: Bouldin, Barbara M (Author)
Format: Book
Language:English
Published: Englewood Cliffs, NJ Yourdon Press 1989
©1989
Series:Yourdon Press computing series
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