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    Manage IT as a Business How to Achieve Alignment and Add Value to the Company by Lientz, Bennet P., Larssen, Lee

    Published 2016
    Table of Contents: “…Manage the WorkIntroductionCheck on Work InformallyAssess Your Methods and ToolsOrganize IT Work EffortsReview Work and Project MilestonesDeal with IssuesUse Lessons Learned EffectivelyDecide on the Approach for DocumentationIntroduce New Methods or ToolsAlignment of IT and the BusinessManage RiskExamplesLessons LearnedPerformance Measures for Work ManagementSummaryPart III: Direct and Coordinate IT8. Coordinate Business Unit ActivitiesIntroductionCollaborate on Defining the Roles of Business Units in IT Create Long Term Process PlansDevelop a Business Unit IT StrategyDefine and Support the Business Unit Role in ITProvide Effective End User SupportAlignment of IT and the BusinessManage RiskExamplesLessons LearnedPerformance Measures for User RelationsSummary9. …”
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