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  1. 9841
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  10. 9850

    The Teaching library approaches to assessing information literacy instruction

    Published 2007
    Table of Contents: “…Beile -- Course grade as a measure of the effectiveness of one-shot information literacy instruction / Priscilla Coulter, Susan Clarke, Carol Scamman -- Assessment within the Augustana model of undergraduate discipline-specific information literacy credit courses / Nancy Goebel, Paul Neff, Angie Mandeville -- Integrating assessment into recurring information literacy instruction : a case study from LIS education / Susan E. …”
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  11. 9851
  12. 9852
  13. 9853
  14. 9854
  15. 9855
  16. 9856

    Applied ethics in nursing

    Published 2006
    Table of Contents: “…Michael Dreher -- Knowing when and how to advocate / Martha Turner and Moni McIntyre -- Informed consent: ethical issues / Susan B. Dickey -- Patient's rights and ethical issues / Eilee…”
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  17. 9857

    Writing for visual media by Friedmann, Anthony

    Published 2010
    Table of Contents: “…Describing one medium through another -- A seven-step method for developing a creative concept -- The stages of script development -- Describing sight and sound -- Ads and psas: copywriting for visual media -- Corporate communications: selling, telling, training and promoting -- Documentary and nonfiction narrative -- Dramatic structure and form -- Writing techniques for long script forms -- Television series, sitcoms and soaps -- Writing and interactive design -- Writing for interactive communications -- Writing for interactive entertainment -- Mobile media -- You can get paid to do this.…”
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  18. 9858

    Designing service excellence people and technology by Hunt, Brian

    Published 2015
    Table of Contents: “…Service: definitions and attributes -- Service and moments of truth -- Service management, service systems and service excellence -- People and service : customers -- People, technology and usability: an ergonomic perspective -- Leading organizations and employees towards service excellence -- Leading organizations as if people matter : humanist approaches -- Service in and by public sector organizations -- Public sector culture and values : delivering public service excellence -- Service and technology in retailing : history, concepts and concerns -- Service and technology in retailing : history, concepts and concerns -- The future of service excellence through people and technology.…”
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  19. 9859
  20. 9860