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  1. 101
    Service Quality and Productivity Management

    Service Quality and Productivity Management by Wirtz, Jochen

    Published 2018
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  2. 102
    Health economics an international perspective

    Health economics an international perspective by McPake, Barbara, Kumaranayake, Lilani 1966-, Normand, Charles 1952-

    Published 2002
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  3. 103
    Balancing Capacity and Demand in Service Operation

    Balancing Capacity and Demand in Service Operation by Wirtz, Jochen

    Published 2018
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  4. 104
    Designing Complaint Handling and Service Recovery Strategies

    Designing Complaint Handling and Service Recovery Strategies by Wirtz, Jochen

    Published 2018
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  5. 105
    Pricing Services and Revenue Management

    Pricing Services and Revenue Management by Wirtz, Jochen

    Published 2018
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  6. 106
    Understanding Service Consumer

    Understanding Service Consumer by Wirtz, Jochen

    Published 2018
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  7. 107
    Managing People for Service Advantage

    Managing People for Service Advantage by Wirtz, Jochen

    Published 2018
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  8. 108
    Natural Systems The organisation of life

    Natural Systems The organisation of life by Eichhorn, Markus P.

    Published 2016
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    Manuscript Book

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  9. 109
    Observing the User Experience A Practitioner's Guide to User Research

    Observing the User Experience A Practitioner's Guide to User Research by Kuniavsky, Mike, Goodman, Elizabeth 1976-, Moed, Andrea

    Published 2012
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  10. 110
    Murphy on evidence

    Murphy on evidence by Murphy, Peter 1946-

    Published 2008
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  11. 111
    LOCAL AREA NETWORKS The Next Generation

    LOCAL AREA NETWORKS The Next Generation by Madron, Thomas W

    Published 1990
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  12. 112
    Looking toward the future of technology-enhanced education ubiquitous learning and the digital native

    Looking toward the future of technology-enhanced education ubiquitous learning and the digital native

    Published 2010
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    Unknown

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  13. 113
    A Court of Frost and Starlight

    A Court of Frost and Starlight by Maas, Sarah J.

    Published 2018
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  14. 114
    Developing Service Products and Brands

    Developing Service Products and Brands by Wirtz, Jochen

    Published 2018
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  15. 115
    Adventures in Minecraft

    Adventures in Minecraft by O'Hanlon, Martin, Whale, David

    Published 2015
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  16. 116
    TEXTBOOK OF CRITICAL CARE

    TEXTBOOK OF CRITICAL CARE

    Published 2024
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  17. 117
    The contemporary animator

    The contemporary animator by Halas, John

    Published 1990
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  18. 118
    Physical rehabilitation's role in disability management unique perspectives for success

    Physical rehabilitation's role in disability management unique perspectives for success

    Published 2005
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  19. 119
    Standard C++ with Object-Oriented Programming

    Standard C++ with Object-Oriented Programming by Wang, Paul S.

    Published 2001
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  20. 120
    Eating and healing traditional food as medicine

    Eating and healing traditional food as medicine

    Published 2006
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