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    Manage IT as a Business How to Achieve Alignment and Add Value to the Company by Lientz, Bennet P., Larssen, Lee

    Published 2016
    Table of Contents: “…Personnel and Staffing IssuesIntroductionIT Staff Turnover is HighIT Morale is LowThere is Poor Communications between IT and UsersToo Much Critical Work Depends on the Same Few PeopleIT Staff Members Work in IsolationSupervisors Lack Management Skills14. …”
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