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Information Technology and Organizational Transformation Solving the Management Puzzle by Rivard, Suzanne, Aubert, Benoit A., Patry, Michel, Paré, Guy, Smith, Heather A.

Table of Contents: “…Part I - The Puzzle Frame, The puzzle edges,Part II - The Puzzle Pieces,The environmental assessment piece, The strategy piece, The organization structure piece, The information technology piece, The leadership piecePart III - Putting the Puzzle Together, Progressive delivers the unexpected - Progressive Insurance, Oticon - The spaghetti organization, Managing the virtual value chain - Li & Fung, Part IV - Lessons learned…”
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