Search Results - KMT~
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The effective health care supervisor
Published 2007Click Here to View Status and Holdings.
Manuscript Book -
21965
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21966
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21967
Fundamentals of Air Pollution
Published 2008Click Here to View Status and Holdings.
Manuscript Book -
21968
The best service is no service how to liberate your customers from customer service, keep them happy, and control costs
Published 2008Table of Contents: “…Challenge customer demand for service : instead of coping with demand -- Eliminate dumb contacts : instead of handling them again and again -- Create engaging self-service : instead of preventing contact -- Be proactive : instead of waiting to respond -- Make it really easy to contact your company : instead of dodging the bullet -- Own the actions across the organization : instead of blaming customer service -- Listen and act : instead of letting customer insights slip away -- Deliver great service experiences : how to delight customers with awesome support when they need it -- Appendix A : Best service survey -- Appendix B : Glossary -- Appendix C : Bibliography…”
Click Here to View Status and Holdings.
Unknown -
21969
Digital libraries challenges and prospects
Published 2008Click Here to View Status and Holdings.
Unknown -
21970
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21971
The greatest story ever sold the decline and fall of truth from 9/11 to Katrina
Published 2006Table of Contents: “…t introduce new products in August" ; "Mission accomplished" -- Pt. 2: Buyer?s remorse. "We found the weapons of mass destruction" ; "Slam dunk" ; "Reporting for duty" ; "When we act, we create our own reality" ; "I don?…”
Click Here to View Status and Holdings.
Unknown -
21972
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21973
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21974
KETIKA MULUT DIKUNCI TANGAN & KAKI BERSAKSI
Published 2010Click Here to View Status and Holdings.
Book -
21975
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21976
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21977
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21978
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21979
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21980