Published 2003
Table of Contents:
“…Shrode -- Improving reference services through a library website : strategies for collaborative change / Debra Engel, Sarah Robbins -- The role of cooperation in creating a library online tutorial / Eve
M. Diel, Theresa K. Flett -- E-mail reference : improving service by working cooperatively / Sharon Ladenson -- Collaboration : the key to unlocking the dilemma of distance reference services / Sherry Hawkins Backhus, Terri Pedersen Summey -- Reference beyond the walls of the library : interacting with faculty and students in the 21st century / Connie Ury, Carolyn
Johnson -- Collaborate or die! …”
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