Search Results - HAVAL~

PENGAJIAN MALAYSIA by Hasnah Hussin

Click Here to View Status and Holdings.

Setia Hujung Nyawa by Fatin Nabila

Click Here to View Status and Holdings.

Tentang Pilihan Membentuk Kerangka Fikir Dalam Menentukan Perjalanan Hidup by Nur Aisyah Zainordin Dr

Click Here to View Status and Holdings.

PENDIDIKAN KONTEMPORARI DIMENSI DAN TRANSFORMASI by Ahmad Jailani Sidek, Ahmad Jamil Jaafar, Azhar Abdul Aziz, Faridah Mohd Sairi, Norakmal Abdul Hamid, Nor Azrina @ Nor Azura Ab Rahman, Noor Syahida Md Soh, Nurul Asmida Saad, Mohd Affi Yusri Mohd Zaini, Mohd Annas Syafiq Ayob, Mohd Norazri Mohd Zaini, Mohd Takiyuddin Ibrahim, Siti Nor Haliza Abd Zamani, Siti Norida Abdul Kadir, Wan Rohani Sulaiman

Click Here to View Status and Holdings.

The best service is no service how to liberate your customers from customer service, keep them happy, and control costs by Price, Bill 1950-

Table of Contents: “…Challenge customer demand for service : instead of coping with demand -- Eliminate dumb contacts : instead of handling them again and again -- Create engaging self-service : instead of preventing contact -- Be proactive : instead of waiting to respond -- Make it really easy to contact your company : instead of dodging the bullet -- Own the actions across the organization : instead of blaming customer service -- Listen and act : instead of letting customer insights slip away -- Deliver great service experiences : how to delight customers with awesome support when they need it -- Appendix A : Best service survey -- Appendix B : Glossary -- Appendix C : Bibliography…”
Click Here to View Status and Holdings.

Concrete Technology by Neville A. M.

Table of Contents: “…Strength of concrete --7. Mixing, handling, placing and compacting concrete --8. Admixtures --9. …”
Click Here to View Status and Holdings.

PERLEMBAGAAN MALAYSIA Asas-asas dan Masalah by Abdul Aziz Bari

Click Here to View Status and Holdings.

Sherlock Holmes the complete novels and stories by Doyle, Arthur Conan 1859-1930, Estleman, Loren D.

Click Here to View Status and Holdings.

FALSAFAH AKHLAK by Mohd Nasir Omar

Click Here to View Status and Holdings.

MINDA MELAYU GLOBAL

Table of Contents: “…Zubir -- Pemikir Melayu sebagai khalifah dalam puisi Melayu moden / Ani Haji Omar -- Kesinambungan gelombang keintelektualisme Melayu global dari Abdullah, Za'ba, dan Mahathir / Mohd. Yusof Hasan.…”
Click Here to View Status and Holdings.

Dental materials clinical applications for dental assistants and dental hygienists by Eakle, W. Stephan, Bastin, Kimberly G.

Table of Contents: “…Physical properties of dental materials -- 4. General handling and safety of dental materials in the dental office -- 5. …”
Click Here to View Status and Holdings.

PERAKAUNAN KOS by Das, Prabir

Click Here to View Status and Holdings.

Textbook of biochemistry with clinical correlations

Click Here to View Status and Holdings.

Textbook of biochemistry with clinical correlations

Click Here to View Status and Holdings.

Removable partial dentures by Graber, George

Click Here to View Status and Holdings.

ACT LIKE A Lady, THINK LIKE A MAN by Harvey, Steve 1956-, Millner, Denene

Click Here to View Status and Holdings.

HARTY'S ENDODONTICS IN CLINICAL PRACTICE

Click Here to View Status and Holdings.

Kata Tak Suka by Qaseh Qaisara

Click Here to View Status and Holdings.

Tentang Pilihan Membentuk Kerangka Fikir Dalam Menentukan Perjalanan Hidup by Nur Aisyah Zainordin Dr

Click Here to View Status and Holdings.

RANCANGAN TEMPATAN BANGI-SEMENYIH-BERANANG

Table of Contents: “…Penglibatan dan faedah kepada penduduk tempatan hasil daripada rancangan tempatan.…”
Click Here to View Status and Holdings.