Search Results - "news"

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    Business communication polishing your professional presence by Shwom, Barbara Lynne

    Published 2012
    Table of Contents: “…Becoming a successful business communicator -- Working with others : interpersonal, intercultural, and team communication -- Managing the communication process -- Communicating routine messages and building goodwill -- Communicating persuasive messages -- Communicating bad-news messages -- Finding and evaluating information -- Preparing persuasive business proposals -- Preparing business reports -- Preparing and delivering business presentations -- Creating resumes and cover letters -- Getting the job : interviewing skills…”
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    Communication skills for medicine by Lloyd, Margaret MD, Bor, Robert

    Published 2009
    Table of Contents: “…Basic communication skills -- The medical interview -- Giving information -- Breaking bad news -- Taking a sexual history -- Communicating with patients from different cultural backgrounds -- Guidelines on communicating with children and young people -- Communication with a patient's family -- Mistakes, complaints, and litigation -- Challenging consultations : special problems in doctor-patient communication -- Communicating with patients and colleagues : learning more about how personal issues affect professional relationships…”
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