Search Results - "customer relationship management"

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    Lessons on leadership the 7 fundamental mangement skills for leaders at all levels by Stahl, Jack

    Published 2007
    Table of Contents: “…Leadership and management -- Creating a high-capability organization -- Developing people -- Brand positioning with consumers -- Customer relationship management -- Financial strategy and management -- Influencing people…”
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    Unknown
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    Business driven information systems by Baltzan, Paige

    Published 2009
    Table of Contents: “…Information systems in business -- Strategic decision making -- Ebusiness -- Ethics and information security -- Enterprise architectures -- Databases and data warehouses -- Networks, telecommunications, and mobile technology -- Operations management and supply chain management -- Customer relationship management and business intelligence -- Enterprise resource planning and collaboration systems -- Systems development and project management -- Globalization, Innovation, and 21st century organizational trends…”
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    Unknown
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