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  1. 161
    THE LEADERSHIP STAR A PRACTICAL GUIDE TO BUILDING ENGAGEMENT

    THE LEADERSHIP STAR A PRACTICAL GUIDE TO BUILDING ENGAGEMENT by Hartzer, Brian

    Published 2021
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  2. 162
    SPSS version 20.0 for Windows analysis without anguish

    SPSS version 20.0 for Windows analysis without anguish by Coakes, Sheridan J.

    Published 2013
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  3. 163
    Six sigma in transactional and service environments

    Six sigma in transactional and service environments by Akpolat, Hasan

    Published 2004
    Table of Contents: “…Constructing a control chart -- Pursuing customer service excellence : Mr Derek Horner, Sony Australia, Australia -- Implementing Six sigma in an airline operations environment : Dr Amin Khan, Malaysia Airlines, Malaysia -- Building an effective internal customer service focus and relationship : Ms Vanessa Craig, Queensland Rail, Australia -- Sigma in customer service industry : Mr H.S. …”
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  4. 164
    The Principles and Practice of Q Fever The One Health Paradigm

    The Principles and Practice of Q Fever The One Health Paradigm

    Published 2017
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