Search Results - "Public sector"

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    Organization development in public administration

    Published 1978
    Table of Contents: “…Organization development properties and public sector features.…”
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    Unknown
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    Designing service excellence people and technology by Hunt, Brian

    Published 2015
    Table of Contents: “…Service: definitions and attributes -- Service and moments of truth -- Service management, service systems and service excellence -- People and service : customers -- People, technology and usability: an ergonomic perspective -- Leading organizations and employees towards service excellence -- Leading organizations as if people matter : humanist approaches -- Service in and by public sector organizations -- Public sector culture and values : delivering public service excellence -- Service and technology in retailing : history, concepts and concerns -- Service and technology in retailing : history, concepts and concerns -- The future of service excellence through people and technology.…”
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    Unknown
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    Globalisation India's adjustment experience by Dasgupta, Biplab

    Published 2005
    Table of Contents: “…Introduction -- Multilateral agencies -- Multinational companies -- Patent policies -- Environment policies -- Agricultural reform -- Industrial reform -- Monetary and banking reform -- Fiscal reform -- Trade reform -- Public sector reform -- Labour market reform…”
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    Unknown
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