Search Results - "Net promoter score"

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  1. 1
    Customer Service Career Success Through Customer Loyalty

    Customer Service Career Success Through Customer Loyalty by Timm, Paul R.

    Published 2008
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    Book

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  2. 2
    Measuring the user experience collecting, analyzing, and presenting usability metrics

    Measuring the user experience collecting, analyzing, and presenting usability metrics by Tullis, Tom, Albert, Bill (William)

    Published 2013
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    Manuscript Book

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