Search Results - "Management master series"

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  1. 1
    Practical Benchmarking the complete guide

    Practical Benchmarking the complete guide by Zairi, Mohamed

    Published 1994
    “…Management master series…”
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  2. 2
    Leading the way to organization renewal

    Leading the way to organization renewal by Nanus, Burt

    Published 1996
    “…Management master series…”
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  3. 3
    Checklist for leaders

    Checklist for leaders by Hevesi, Gabriel

    Published 1996
    “…Management master series…”
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  4. 4
    Creating leaders for tomorrow

    Creating leaders for tomorrow by Albrecht, Karl

    Published 1996
    “…Management master series…”
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  5. 5
    Total quality a framework for leadership

    Total quality a framework for leadership by Wolkins, D. Otis

    Published 1996
    “…Management master series…”
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  6. 6
    From management to leadership

    From management to leadership by Miller, Lawrence M. 1945-

    Published 1996
    “…Management master series…”
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  7. 7
    High performance leadership creating value in a world of change

    High performance leadership creating value in a world of change by Sayles, Leonard R

    Published 1996
    “…Management master series.…”
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  8. 8
    Designing products and services that customers want

    Designing products and services that customers want by King, Bob 1946-

    Published 1995
    “…Management master series…”
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  9. 9
    Creating customers for life

    Creating customers for life by Scheuing, Eberhard E. 1939- Eberhard Eugen

    Published 1995
    “…Management master series…”
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  10. 10
    Building bridges to customers

    Building bridges to customers by Michaelson, Gerald A

    Published 1995
    “…Management master series…”
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  11. 11
    Delivering customer value it's everyone's job

    Delivering customer value it's everyone's job by Albrecht, Karl

    Published 1995
    “…Management master series…”
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  12. 12
    Shared expectations sustaining customer relationships

    Shared expectations sustaining customer relationships by Little, Wayne A

    Published 1995
    “…Management master series…”
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  13. 13
    Service recovery fixing broken customers

    Service recovery fixing broken customers by Zemke, Ron

    Published 1995
    “…Management master series…”
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  14. 14
    The 16-point strategy for productivity and total quality

    The 16-point strategy for productivity and total quality by Christopher, William F

    Published 1995
    “…Management master series…”
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  15. 15
    The TQM paradigm key ideas that make it work

    The TQM paradigm key ideas that make it work by Barrett, Derm

    Published 1995
    “…Management master series…”
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  16. 16
    Process management a systems approach to total quality

    Process management a systems approach to total quality by Melan, Eugene H

    Published 1995
    “…Management master series…”
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  17. 17
    Practical benchmarking for mutual improvement

    Practical benchmarking for mutual improvement by Thor, Carl G

    Published 1995
    “…Management master series…”
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  18. 18
    Mistake-proofing designing errors out

    Mistake-proofing designing errors out by Chase, Richard B

    Published 1995
    “…Management master series…”
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  19. 19
    Motivating Superior Performance

    Motivating Superior Performance by Gellerman, Saul W

    Published 1994
    “…Management master series…”
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  20. 20
    Management alert don't reform--transform!

    Management alert don't reform--transform! by Kami, Michael J. 1922-

    Published 1994
    “…Management master series…”
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