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    WEBKDD 2001--mining web log data across all customer touch points third international workshop, San Francisco, CA, USA, August 26, 2001 : revised papers

    WEBKDD 2001--mining web log data across all customer touch points third international workshop, San Francisco, CA, USA, August 26, 2001 : revised papers

    Published 2002
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    Conference Proceeding

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  2. 2
    Experience management foundations, development methodology, and Internet-based applications

    Experience management foundations, development methodology, and Internet-based applications by Bergmann, R. Ralph

    Published 2002
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    Unknown

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