Published 2009
Table of Contents:
“…Basic communication skills -- The medical interview -- Giving information --
Breaking bad news -- Taking a sexual history -- Communicating with patients from different cultural backgrounds -- Guidelines on communicating with children and young people -- Communication with a patient's family -- Mistakes, complaints, and litigation -- Challenging consultations : special problems in doctor-patient communication -- Communicating with patients and colleagues : learning more about how personal issues affect professional relationships…”
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