Communicating at Work Strategies for Success in Business and the Professions

In a time of great upheaval for traditional workspaces around the globe, Communicating at Work: Strategies for Success in Business and the Professions reminds students that practical communication skills and competencies endure and remain essential to finding success in the business world. The thirt...

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Bibliographic Details
Main Authors: Ronald B Adler 1946- (Ronald Brian) (Author), Elmhorst, Jeanne Marquardt (Author), Maresh-Fuehrer, Michelle (Author), Lucas, Kristen (Author)
Format: Book
Language:English
Published: New York McGraw Hill 2023
Edition:Thirteenth Edition
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Table of Contents:
  • Preface Part One: Basics of Business and Professional CommunicationStrategic Case: Sundown Bakery 1: Communicating at Work2: Communication, Culture, and WorkPart Two: Personal SkillsStrategic Case: Omnicom Marketing 3: Listening 4: Verbal and Nonverbal Messages 5: Interpersonal Skills and Success 6: Principles of Interviewing Part Three: Working in GroupsStrategic Case: Museum of Springfield 7: Leading and Working in Teams 8: Effective MeetingsPart Four: Making Effective Presentations Strategic Case: Fresh Air Sports 9: Type of Business Presentations and Their Audiences10: Developing and Organizing the Presentation 11: Supporting the Presentation 12: Delivering the Presentation Appendix I: Interviewing Materials Appendix II: Business WritingAppendix III: Problem-Solving CommunicationAppendix IV: Sample PresentationsAppendix V: Crisis Communication GlossaryIndex