NOISE A Flaw in Human Judgment
Discusses why people make bad judgments and how to make better ones by reducing the influence of "noise"--variables that can cause bias in decision making--and draws on examples in many fields, including medicine, law, economic forecasting, forensic science, strategy, and personnel selecti...
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Main Authors: | , , |
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Format: | Book |
Language: | English |
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New York
Little, Brown Spark
2021
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Online Access: | Click Here to View Status and Holdings. |
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Table of Contents:
- Introduction: Two kinds of error
- Part I. Finding noise: Crime and noisy punishment ; A noisy system ; Singular decisions
- Part II. Your mind is a measuring instrument: Matters of judgment ; Measuring error ; The analysis of noise ; Occasion noise ; How groups amplify noise
- Part III. Noise in predictive judgments: Judgments and models ; Noiseless rules ; Objective ignorance ; The valley of the normal
- Part IV. How noise happens: Heuristics, biases, and noise ; The matching operation ; Scale ; Patterns ; The sources of noise
- Part V. Improving judgments: Better judges for better judgments ; Debiasing and decision hygiene ; Sequencing information in forensic science ; Selection and aggregation in forecasting ; Guidelines in medicine ; Defining the scale in performance ratings ; Structure in hiring ; The mediating assessments protocol
- Part VI. Optimal noise: The costs of noise reduction ; Dignity ; Rules or standards?
- Review and conclusion: Taking noise seriously
- Epilogue: A less noisy world
- Appendix A: How to conduct a noise audit
- Appendix B: A checklist for a decision observer
- Appendix C: Correcting predictions.