Service Management Operations, Strategy, Information Technology
Services touch the lives of every person in this country every day: food services, communication services, and emergency services, to name only a few. Our welfare and the welfare of our economy now are based on services. The activities of manufacturing and agriculture always will be necessary, but w...
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| Main Authors: | , , |
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| Format: | Book |
| Language: | English |
| Published: |
New York, NY
McGraw Hill Education
2023
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| Edition: | Tenth Edition |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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| 100 | 1 | # | |a Bordoloi, Sanjeev |e author |
| 245 | 1 | 0 | |a Service Management |b Operations, Strategy, Information Technology |c Sanjeev Bordoloi, Associate Professor of Operations, Management, University of St. Thomas, Minnesota, James A. Fitzsimmons, Seay Professor of Business Emeritus, University of Texas at Austin, Mona J. Fitzsimmon |
| 250 | # | # | |a Tenth Edition |
| 264 | # | 1 | |a New York, NY |b McGraw Hill Education |c 2023 |
| 300 | # | # | |a xix, 524 pages |c 27 cm |
| 336 | # | # | |a text |2 rdacontent |
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| 520 | # | # | |a Services touch the lives of every person in this country every day: food services, communication services, and emergency services, to name only a few. Our welfare and the welfare of our economy now are based on services. The activities of manufacturing and agriculture always will be necessary, but we can eat only so much food and we can use only so many goods. Services, however, are largely experiential, and we always will have a limitless appetite for them |c Provided by publisher |
| 650 | # | 0 | |a Service industries |x Management |
| 700 | 1 | # | |a Fitzsimmons, James A. |e author |
| 700 | 1 | # | |a Fitzsimmons, Mona J. |e author |
| 040 | # | # | |a Shah Alam |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=990881 |
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Service Management Operations, Strategy, Information Technology