Service Management Operations, Strategy, Information Technology

Services touch the lives of every person in this country every day: food services, communication services, and emergency services, to name only a few. Our welfare and the welfare of our economy now are based on services. The activities of manufacturing and agriculture always will be necessary, but w...

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Bibliographic Details
Main Authors: Bordoloi, Sanjeev (Author), Fitzsimmons, James A. (Author), Fitzsimmons, Mona J. (Author)
Format: Book
Language:English
Published: New York, NY McGraw Hill Education 2023
Edition:Tenth Edition
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Summary:Services touch the lives of every person in this country every day: food services, communication services, and emergency services, to name only a few. Our welfare and the welfare of our economy now are based on services. The activities of manufacturing and agriculture always will be necessary, but we can eat only so much food and we can use only so many goods. Services, however, are largely experiential, and we always will have a limitless appetite for them
Physical Description:xix, 524 pages 27 cm
ISBN:9781265075538
9781264098354