Relationship marketing successful strategies for the age of the customer

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Bibliographic Details
Main Author: Mckenna, Regis
Format: Book
Published: Reading, Mass Addison-Wesley Pub. Co. 1991
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Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xiii, 242 p. ill. 24 cm
Bibliography:Includes bibliographical references (p. 228-230) and index
ISBN:0201567695