inside customer's imagination 5 Secrets for Creating Breakthrough Products, Services, and Solutions
"Customer service expert Chip Bell takes readers to the next level of customer-centric innovation-not just listening to your customers or partnering with them but cocreating products and services with them"--
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Oakland, CA
Berrett-Koehler Publishers
2020
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| Edition: | First edition |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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|---|---|---|---|
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| 008 | 221219t2020 CAU ### ##001 #deng|D | ||
| 020 | # | # | |a 9781523090204 |q hadrcover |
| 040 | # | # | |a DLC |b eng |d UiTM |e rda |
| 041 | 0 | # | |a eng |
| 090 | 0 | 0 | |a HF5415.5 |b .B4345 2020 |
| 100 | 1 | # | |a Bell, Chip R. |e author |
| 245 | 1 | 0 | |a inside customer's imagination |b 5 Secrets for Creating Breakthrough Products, Services, and Solutions |c Chip R. Bell |
| 250 | # | # | |a First edition |
| 264 | # | 1 | |a Oakland, CA |b Berrett-Koehler Publishers |c 2020 |
| 264 | # | 4 | |c ©2020 |
| 300 | # | # | |a xiii, 223 pages |c 24 cm |
| 336 | # | # | |a text |2 rdacontent |
| 337 | # | # | |a unmediated |2 rdamedia |
| 338 | # | # | |a volume |2 rdacarrier |
| 504 | # | # | |a Includes bibliographical references and index |
| 520 | # | # | |a "Customer service expert Chip Bell takes readers to the next level of customer-centric innovation-not just listening to your customers or partnering with them but cocreating products and services with them"-- |c Provided by publisher |
| 526 | 0 | # | |a HTT778 |b HM771 |5 FPHP |
| 526 | 0 | # | |a Tourism Product Design and Innovation |b Master in Gastronomy |5 Faculty of Hotel and Tourism Management |
| 650 | # | 0 | |a Customer services |
| 650 | # | 0 | |a Customer relations |
| 650 | # | 0 | |a New products |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=983555 |
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Customers as partners building relationships that last