BUSINESS AND PROFESSIONAL COMMUNICATION KEYS for Workplace Excellence

Supporting the reader in moving from interview candidate, to team member to leader, the text includes an emphasis on building skills for business writing and business presentations and covers new communication technology and social media. A new `Introduction for Students' introduces the KEYS pr...

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Bibliographic Details
Main Authors: Quintanilla, Kelly M. (Author), Wahl, Shawn T. (Author)
Format: Book
Language:English
Published: Los Angeles SAGE Publication 2020
©2020
Edition:Fourth edition
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 9781506369594  |q paperback 
040 # # |a DLC  |b eng  |d UiTM  |e rda 
041 0 # |a eng 
090 0 0 |a HF5718  |b .Q56 2020 
100 1 # |a Quintanilla, Kelly M.  |e author 
245 1 0 |a BUSINESS AND PROFESSIONAL COMMUNICATION  |b KEYS for Workplace Excellence  |c Kelly M. Quintanilla, Shawn T. Wahl 
250 # # |a Fourth edition 
264 # 1 |a Los Angeles  |b SAGE Publication  |c 2020 
264 # 1 |c ©2020 
300 # # |a xxxii, 424 pages  |b Colour illustrations  |c 26 cm 
336 # # |a text  |2 rdacontent 
337 # # |a unmediated  |2 rdamedia 
338 # # |a volume  |2 rdacarrier 
504 # # |a Includes bibliographical references (pages 385-397) and index. 
520 # # |a Supporting the reader in moving from interview candidate, to team member to leader, the text includes an emphasis on building skills for business writing and business presentations and covers new communication technology and social media. A new `Introduction for Students' introduces the KEYS process to the reader, explaining the benefits of studying business and professional communication. The KEYS organizing theme includes: Know Yourself self-assessments and inventories Evaluate the Professional Context sections that encourage application of knowledge to a variety of professional contexts and situations, Your Communication Interaction features focusing on making competent communication choices and selecting the appropriate communication channel Step Back and Reflect sections that present challenges and dilemmas in business and professional contexts, promoting analysis of what went wrong in specific business and professional situations. 
526 0 # |a HTH558  |b HM240  |5 FPHP 
526 0 # |a Professional Etiquette for Hoteliers  |b Bachelor of Science (HONS.) Hotel Management  |5 Faculty of Hotel & Tourism Management 
650 # 0 |a Business communication 
700 1 # |a Wahl, Shawn T.  |e author 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=971388