BUSINESS AND PROFESSIONAL COMMUNICATION KEYS for Workplace Excellence

BUSINESS AND PROFESSIONAL COMMUNICATION KEYS for Workplace Excellence

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Supporting the reader in moving from interview candidate, to team member to leader, the text includes an emphasis on building skills for business writing and business presentations and covers new communication technology and social media. A new `Introduction for Students' introduces the KEYS pr...

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Bibliographic Details
Main Authors: Quintanilla, Kelly M. (Author), Wahl, Shawn T. (Author)
Format: Book
Language:English
Published: Los Angeles SAGE Publication 2020
©2020
Edition:Fourth edition
Subjects:
Business communication
Online Access:Click Here to View Status and Holdings.
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100 1 # |a Quintanilla, Kelly M.  |e author 
245 1 0 |a BUSINESS AND PROFESSIONAL COMMUNICATION  |b KEYS for Workplace Excellence  |c Kelly M. Quintanilla, Shawn T. Wahl 
250 # # |a Fourth edition 
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504 # # |a Includes bibliographical references (pages 385-397) and index. 
520 # # |a Supporting the reader in moving from interview candidate, to team member to leader, the text includes an emphasis on building skills for business writing and business presentations and covers new communication technology and social media. A new `Introduction for Students' introduces the KEYS process to the reader, explaining the benefits of studying business and professional communication. The KEYS organizing theme includes: Know Yourself self-assessments and inventories Evaluate the Professional Context sections that encourage application of knowledge to a variety of professional contexts and situations, Your Communication Interaction features focusing on making competent communication choices and selecting the appropriate communication channel Step Back and Reflect sections that present challenges and dilemmas in business and professional contexts, promoting analysis of what went wrong in specific business and professional situations. 
526 0 # |a HTH558  |b HM240  |5 FPHP 
526 0 # |a Professional Etiquette for Hoteliers  |b Bachelor of Science (HONS.) Hotel Management  |5 Faculty of Hotel & Tourism Management 
650 # 0 |a Business communication 
700 1 # |a Wahl, Shawn T.  |e author 
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