A Practitioner Guide to IT Services Transformation A Complete Service Improvement Method Using Business Analysis, Process Modeling, and ITSM

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Bibliographic Details
Main Author: Ahmed Fawzy (Author)
Format: Book
Language:English
Published: USA Idea For IT Press 2018
Edition:Revised Edition 2020
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Description
Physical Description:185 pages illustrations 23 cm
ISBN:9781949814033