The customer-driven company moving from talk to action

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Bibliographic Details
Main Author:	Whiteley, Richard C
Format:	Book
Published:	Reading, Mass. Addison-Wesley 1991 (1994 printing)
Subjects:	Customer relations Customer services
Online Access:	Click Here to View Status and Holdings.
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MARC


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090	0	0	\|a HF5415.5 \|b .W56 1991
100	1	#	\|a Whiteley, Richard C
245	1	1	\|a The customer-driven company \|b moving from talk to action \|c Richard C. Whiteley
260	#	#	\|a Reading, Mass. \|b Addison-Wesley \|c 1991 (1994 printing)
300	#	#	\|a 308 p. \|b ill. \|c 24 cm
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Customer relations
650	#	0	\|a Customer services
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=96662
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