Rapport the four ways to read people

All of us have to deal with difficult people. Whether we're asking our neighbor to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want. Laurence and Emily Alison are world leaders in forensic psychology, and they speci...

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Bibliographic Details
Main Author: Alison, Emily (Author)
Format: Book
Language:English
Published: London Vermilion 2020
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Online Access:Click Here to View Status and Holdings.
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Table of Contents:
  • 1: Meaningful relationships
  • Chapter 2: Why words matter
  • Chapter 3: The cornerstones of rapport
  • Chapter 4: Reflection: What lies beneath
  • Chapter 5: Power, intimacy, and the Animal Circle
  • Chapter 6: Avoiding confrontation: The T-Rex
  • Chapter 7: Learning to capitulate: The Mouse
  • Chapter 8: Taking control: The Lion
  • Chapter 9: Building cooperation: The Monkey
  • Chapter 10: Improving rapport-building
  • Appendicies
  • Endnotes
  • Acknowledgements
  • Index.