Rapport the four ways to read people
All of us have to deal with difficult people. Whether we're asking our neighbor to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want. Laurence and Emily Alison are world leaders in forensic psychology, and they speci...
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Format: | Book |
Language: | English |
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London
Vermilion
2020
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Online Access: | Click Here to View Status and Holdings. |
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Table of Contents:
- 1: Meaningful relationships
- Chapter 2: Why words matter
- Chapter 3: The cornerstones of rapport
- Chapter 4: Reflection: What lies beneath
- Chapter 5: Power, intimacy, and the Animal Circle
- Chapter 6: Avoiding confrontation: The T-Rex
- Chapter 7: Learning to capitulate: The Mouse
- Chapter 8: Taking control: The Lion
- Chapter 9: Building cooperation: The Monkey
- Chapter 10: Improving rapport-building
- Appendicies
- Endnotes
- Acknowledgements
- Index.