Rapport the four ways to read people

All of us have to deal with difficult people. Whether we're asking our neighbor to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want. Laurence and Emily Alison are world leaders in forensic psychology, and they speci...

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Bibliographic Details
Main Author: Alison, Emily (Author)
Format: Book
Language:English
Published: London Vermilion 2020
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Online Access:Click Here to View Status and Holdings.
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020 # # |a 9781785042065  |q paperback 
020 # # |a 1785042068  |q paperback 
040 # # |a UKMGB  |d UiTM  |e rda 
041 0 # |a English 
090 0 0 |a BF637.C45  |b A457 2020 
100 1 # |a Alison, Emily  |e author 
245 1 0 |a Rapport  |b the four ways to read people  |c Emily and Laurence Alison 
264 # 1 |a London  |b Vermilion  |c 2020 
264 # 4 |c ©2020 
300 # # |a 362 pages  |b illustrations  |c 22 cm 
336 # # |a text  |b txt  |2 rdacontent 
337 # # |a unmediated  |b n  |2 rdamedia 
338 # # |a volume  |b nc  |2 rdacarrier 
504 # # |a Includes bibliographical references and index. 
505 0 # |a 1: Meaningful relationships -- Chapter 2: Why words matter -- Chapter 3: The cornerstones of rapport -- Chapter 4: Reflection: What lies beneath -- Chapter 5: Power, intimacy, and the Animal Circle -- Chapter 6: Avoiding confrontation: The T-Rex -- Chapter 7: Learning to capitulate: The Mouse -- Chapter 8: Taking control: The Lion -- Chapter 9: Building cooperation: The Monkey -- Chapter 10: Improving rapport-building -- Appendicies -- Endnotes -- Acknowledgements -- Index. 
520 # # |a All of us have to deal with difficult people. Whether we're asking our neighbor to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want. Laurence and Emily Alison are world leaders in forensic psychology, and they specialize in the most difficult interactions imaginable: criminal interrogations. They advise and train the police, security agencies, the FBI and the CIA on how to deal with extremely dangerous suspects when the stakes are high. After 30 years' work-and unprecedented access to 2,000 hours of terrorist interrogations-they have developed a ground-breaking model of interpersonal communication. This deceptively simple approach to handling any encounter works as well for teenagers as it does for terrorists. Now it's time to share it with the world. Rapport reveals that every interaction follows four styles: Control (the lion), Capitulate (the mouse), Confront (the Tyrannosaur) and Co- operate (the monkey). As soon as you understand these styles and your own goals you can shape any conversation at will. And you'll be closer to the real secret: how to create instant rapport. 
526 0 # |a General  |b Bacaan Umum  |5 PTAR Sungai Buloh 
650 # 0 |a Interpersonal communication 
650 # 0 |a Interpersonal relations 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=965501