Total Quality Management Key Concepts and Case Studies
Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable...
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Format: | Book |
Language: | English |
Published: |
Oxford, United Kingdom
Butterworth-Heinemann
2017
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Edition: | Print book : English |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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005 | 2020818172656 | ||
008 | 201016t2017 -UK ag# ##001 #beng#D | ||
020 | # | # | |a 9780128110355 |q paperback |
040 | # | # | |a DLC |b eng |c DLC |d UiTM |e rda |
041 | 0 | # | |a eng |
090 | 0 | 0 | |a HD62.15 |b .K57 2017 |
100 | 1 | # | |a Kiran, D. R |e author. |
245 | 1 | 0 | |a Total Quality Management |b Key Concepts and Case Studies |c D.R. Kiran |
250 | # | # | |a Print book : English |
264 | # | 1 | |a Oxford, United Kingdom |b Butterworth-Heinemann |c 2017 |
264 | # | 4 | |c ©2017 |
300 | # | # | |a xxxiii, 545 pages |b illustrations |c 23 cm |
336 | # | # | |a text |2 rdacontent |
337 | # | # | |a unmediated |2 rdamedia |
338 | # | # | |a volume |2 rdacarrier |
504 | # | # | |a Includes bibliographic references (pages 529-531) and index. |
520 | # | # | |a Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. |
526 | 0 | # | |a MASTER IN CUSTOMER SERVICE MANAGEMENT |b QUALITY MANAGEMENT |5 Universiti Teknologi MARA |
546 | # | # | |a In English |
650 | # | # | |a Total quality management |
650 | # | # | |a Quality control |x Textbooks |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=965258 |
964 | # | # | |c BOK |d 01 |
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