Enterprise Excellence A Practical Guide to World Class Competition

"Enterprise Excellence helps you establish the infrastructure to achieve excellence in your organization and maintain a culture of continuous measurable improvement to maintain preeminence in your operations. You'll discover how the enterprise excellence approach works at all levels of bot...

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Bibliographic Details
Main Authors: Frigon, Normand L. (Author), Jackson, Harry K. (Author)
Format: Book
Language:English
Published: Hoboken, N J Wiley 2008
Edition:Print book : English
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 9780470274736  |q paperback 
040 # # |a OCLC  |b eng  |c OCLC  |d UiTM  |e rda 
041 0 # |a eng 
090 0 0 |a HD31  |b .F75 2009 
100 1 # |a Frigon, Normand L.  |e author 
245 0 0 |a Enterprise Excellence A Practical Guide to World Class Competition  |c Normand L. Frigon, Harry K. Jackson Jr. 
250 # # |a Print book : English 
264 # 1 |a Hoboken, N J  |b Wiley  |c 2008 
300 # # |a xi, 484 pages  |b illustrations  |c 25 cm 
336 # # |a text  |2 rdacontent 
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338 # # |a volume  |2 rdacarrier 
505 0 # |a Introduction -- Managing and leading enterprise excellence -- Enterprise excellence deployment -- Enterprise excellence implementation -- Listening to the voice of the customer -- Define: Knowing and understanding your processes -- Measure -- Analyse and improve effectiveness -- Analyzing and improving efficiency -- Control and continuous measurable improvement 
520 # # |a "Enterprise Excellence helps you establish the infrastructure to achieve excellence in your organization and maintain a culture of continuous measurable improvement to maintain preeminence in your operations. You'll discover how the enterprise excellence approach works at all levels of both nonprofit and commercial organizations. Each of the book's ten chapters ends with a set of key points to help reinforce what you need to do to effect improvement. A bibliography enables you to investigate any of the individual topics in greater depth."--Jacket. 
526 0 # |a MEM673 WORLD CLASS MANUFACTURING  |b EM241 - Bachelor of Mechanical Engineering (Manufacturing) (Honours)  |5 Faculty of Mechanical Engineering 
546 # # |a In English 
650 # # |a Management 
650 # # |a Organizational effectiveness 
650 # # |a Strategisches Management 
700 0 # |a Jackson, Harry K.  |e author 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=965128 
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